STEP 1:::  BEFORE YOU INQUIRE : 

• Check our MINIMUM ORDER REQUIREMENTS under SERVICES. If your request will not meet our minimum for delivery, you're welcome to arrange to pick up, or we'll organize deliverable items on Wednesdays and Thursdays.

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• We are NOT currently taking on bookings of face painters, balloon twisting, airbrush tattoos, ETC. Please ONLY inquire for event decor. 

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• We have incorporated pricing into our website (drop down menu under SERVICES), with images, descriptions of sizing, and suggestions to help understand what we offer. We do not provide samples of every single size, as spaces we decorate vary and the size will look different in each space. 

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• Please be prepared to provide your event specifics - like the location, date, times, a theme, a color preference. We will only provide an event quote once we have the location, date, and times. If you will be renting anything, or need us to clean up after your event - we must know the end time/available time window for us to return.

 

• Late clean up service, after 12am - will be an additional fee based on the event details, starting at $200 - unless accommodations can be made for the following day. 

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STEP 2:::  AFTER YOU INQUIRE:

• When an inquiry is submitted via this contact form below, your inquiry shows on our calendar. We will contact you to review your request and can give you estimated, quick quotes during this process, if we have enough information. Many times, we'll go from here right to step 3. 

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• If a site visit and visual design plan are necessary, please read about our policies in FAQ's

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• Special orders/designs - We will choose and order extra decor/supplies needed, we will do the designing, preparation, installation, and pricing will be custom to the job. If you already own the supplies and would like us to make use of them, please inquire. We need to understand the details of your request before committing to helping and giving a price. We're not here to give free instructions and ideas for DIY projects, nor can we accept volunteer help. Please don't surprise us on event day, with a bunch of extra things you purchased and would like us to do something with. If you would like to pay for our extra materials needed to complete the projects, and time needed to address your additions, please ask in advance. Everything needs to be prepared ahead and time accounted for. 

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STEP 3:::  BOOKING YOUR EVENT:

• Once we understand what you're looking for, we'll create a formal proposal. Rentals and the date/time are tentatively on hold for 48 hours after the proposal is sent. At this time you may agree to book by signing the contract and paying the retainer fee. Until the Retainer Fee is received, we are not committed to you, nor you to us.

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• Items listed on your invoice are all that we will be involved in, and will handle them 100% with materials we choose and purchase. Materials and the sourcing of them are part of the price.

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• Additions of items like centerpieces, or rentals can be added at any point as they are available.

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• We will make up to TWO free revisions to formal proposals prior to the retainer fee/confirmation. If you are just thinking about changing a rental option prior to booking, a sent proposal from us does not reserve anything. Please weigh your options, and contact us when you've made a decision. The ONLY thing that reserves anything is the paid retainer fee and signed contract together. Purchase orders are acceptable from organizations with specific payment conditions.

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If you read all of this and our other information (we can tell), we appreciate you for reading so THANK YOU! It makes everyone's experience so much better!